“Er, excuse me?…” Asking for help


One thing I say every time I give a presentation on mental health and autism  is how important it is to be able to ask for help when you need it. It is such an important part of maintaining health and wellbeing but is often an incredibly difficult thing for many us to do.

I have spent most of my life as a stoic – not even thinking that asking for help was an option, even when I was in dire circumstances. I didn’t give it much thought, I simply didn’t put my hand up for assistance from friends or family or health professionals or others whose job it is to take care of people. Sadly, while some of this was due to my base level of stoicism, I also had a number of experiences where health professionals had not exercised their duty of care to me. This would put most people off asking for help but for a person who avoided seeking assistance as much as me it resulted in me not even considering accessing that sort of help until the point that it was desperate. I also had a the issue that I had spent several years in institutions in my twenties. When I got myself a professional job, private health insurance and bought a home I felt like I was free and independent. In my mind, accessing mental health services was bound up with feeling like I was dependent and helpless again so I avoided it as much as I could. Despite having a diagnosis of schizophrenia since 1995, I stopped seeing a psychiatrist when I moved to Canberra and had a GP prescribe my medication. She was a lovely doctor but probably knew less about mental illness than me. She put ‘depression’ as my diagnosis despite the referral from my previous psychiatrist and the medications I take which are clearly to address psychotic symptoms such as those in schizophrenia and not depression.

There was a time in my life which changed my attitudes around seeking help and it was a critical one. I was very unwell with psychosis in 2010. I hand’t realised what was going on and had delusional thoughts that I was dead and in purgatory and I believed these to be real. I actually did ask for help – after several months and when I finally became aware something was wrong with my thinking. I contacted the mental health crisis team – but they weren’t very useful. They thought that because I was was still going to work that I must be OK. I was definitely not OK. Work is the very last thing I stop doing before I cannot function at all. So while I was indeed gong to work, I thought there was a ghost in my house trying to kill me and I knew I couldn’t say or write anything about the ghost as it would strengthen its power. I was confused and constantly terrified, I had visual hallucinators and was afraid to use any of the appliances or the shower at my home as I thought they were possessed and my house would fall down if  used them. But yes, I was going to work. The situation got quite dangerous and I was afraid this existence would be my lot for eternity. There is really only one step beyond that thinking and in my confused state it would have been easy to make that final choice. Thankfully I didn’t. The reason I didn’t was that I asked for help from a place that I had not gone to for help for over a decade – my parents. Being vulnerable in front of family was akin to admitting ultimate defeat in my mind at the time. If they had to come and support me through major mental illness the next step might just be starting again on that path to institutionalisation in my twenties. It was simply Not An Option to take that route.

This was the backdrop to a very important and difficult choice. In late 2010 I was so unwell that I called Lifeline. I can’t remember what I said but the counsellor asked if I was unwell or if someone was hurting me. When I told her some of the things which had been going on she told me to call my mum. She insisted I call my mum and said that if I had a daughter having such a hard time that I would really want to help. The counsellor asked me to promise her I would call my mum so I did. That was one of the most difficult and positive things I have done in recent years,

My mum drove to Canberra and stayed with me. Over the next couple of years when I was unwell her presence was a welcome ally to me as i fought my battles. Being vulnerable meant I got help and support and it actually strengthened my relationship with my parents and especially my mum. Asking for assistance from my parents was definitely the right choice.

There are a number of reasons that people – and autistic people particularly – struggle to ask for help. Some of these include:

  • Fears about losing your independence if you ask for assistance. This can stem from quite an black and white view of independence. Everyone needs assistance  at some point
  • Feeling you have nobody who would want to support you. This is really difficult although sometimes it is more based on perception than reality. It can be easy to feel isolated and to be isolated. Hopefully there is someone in your world you can reach out to. It doesn’t need to be a physical world friend – I have some very close friends I have made online and who would support me if I asked. And there are professionals who help. It is a different kind of caring relationship than with a friend of family member but it can be very useful too. I think one of the worst things I have experienced when I was socially isolated and didn’t have anyone I thought I could ask for help was how I interpreted my lonely life as me having somehow failed. This was not true at all. It is not a failing to be lonely. And it is not a static thing. I spent years with very few – if any – friends but recently I have made some good friends. Society has a lot to answer for with expectation around this kind of thing,
  • Feeling that being vulnerable  is a sign of weakness. Society can perpetuate this myth, and it is a myth. Asking for help is far from weak and can in fact be viewed as a sign of strength
  • Sometimes we simply don’t realise asking for help is an option
  • Sometimes people  – often parents – discourage us from asking for help from friends. This may be couched in terms of ‘bothering people’ or ‘imposing.’  This can be tricky but generally speaking, if someone is a friend and you need support they will be willing to give it. If you do unintentionally ‘outstay your welcome’ hopefully your friend will tell you and you can work to find solution to this with them
  • We can assume nobody will want to assist. The can make it even harder to seek support
  • Sometimes we have a bad experience of seeking help which influences our decisions in the future. This includes both family and friend support and that form professionals
  • Sometimes we don’t know who to ask.

The strategies that each person uses to enable them to ask for help will be different but some thoughts I’ve had include:

  • Remind yourself that all humans are are interdependent. We sometimes need support and sometimes we need to support others.
  • If someone offers assistance either around a specific incident or a broader, more open-ended offer then it is OK to accept it if you wish to
  • If you need to seek assistance from a professional who is not a friend or family member (support worker, crisis team,  police officer etc) remind yourself that this person’s job is to assist you and others who are in need of support. Be aware of your rights and responsibilities with these sorts of supports as they occupy a more formal arrangement with set boundaries and parameters. You may need to advocate  for yourself or have a family member, your partner or a trusted friend advocate for you as a lot of these services could benefit from a fair about of training and education on autism.
  • If you had a bad experience of seeking help from professionals in the past, be aware that this doesn’t necessarily mean you will have the same issue in the future, even with the same kind of service. However, it is wise to keep this in mind because at this point in history there is still a lot of unhelpful ‘help’ and misunderstandings with some service providers
  • Remind yourself that accessing help from someone – a family member, your partner if you have one, a friend or a professional – is likely to result in helping address your issues even if only in a small or incremental way. Even if it is hard to ask for help it can be really useful.
  • Be aware that people often like to support and help others. You asking them of help does not need to be an imposition on them. Imagine if it was your friend asking for help. You would probably want to assist them.


7 thoughts on ““Er, excuse me?…” Asking for help

  1. I have failed to ask for help throughout my life because I was so frightened of being seen as stupid and/or be teased, even bullied. I have improved in the last twenty yearsbut especially so since my diagnosis a few years ago. I shall reblog this as it could be of great help to others.
    Thanks Jeanette 🙂


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